Privacy Policy
1. Definition and Nature of Personal Data
When you use our website, we may ask you to provide us with personal data about yourself.
The term “personal data” refers to any information that can identify an individual, including your surname, first name(s), username, photograph, postal and email addresses, telephone numbers, date of birth, data relating to your transactions on the website, details of your purchases and subscriptions, bank card numbers, and any other information you choose to provide about yourself.
2. Purpose of this Policy
This policy aims to inform you about the methods we use to collect your personal data, in strict compliance with your rights.
We inform you that, in collecting and managing your personal data, we comply with French Law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, as amended.
3. Identity of the Data Controller
- The data controller for your personal data is
- YOUR COMPANY
- 4. Collection of Personal Data
- Your personal data is collected for one or more of the following purposes:
- Managing your access to and use of certain services available on the website,
- Carrying out customer management operations related to contracts, orders, deliveries, invoices, loyalty programs, and customer relationship management,
- Creating a database of registered members, users, customers, and prospects.
- Sending newsletters, solicitations, and promotional messages. If you do not wish to receive these, you may opt out when your data is collected;
Compiling sales and service usage statistics;
Organizing contests, lotteries, and all promotional activities, excluding online gambling and games of chance subject to the approval of the French Online Gaming Regulatory Authority (ARJEL);
Managing customer reviews of products, services, or content;
Managing unpaid invoices and any disputes related to the use of our products and services;
Complying with our legal and regulatory obligations.
When collecting your personal data, we will inform you whether certain data fields are mandatory or optional. We will also inform you of the potential consequences of not providing the requested information.
- 5. Recipients of Collected Data
Our company’s staff, the departments responsible for auditing (including the statutory auditor), and our subcontractors will have access to your personal data.
Public bodies may also be recipients of your personal data, exclusively to fulfill our legal obligations, as well as legal professionals, court officers, and debt collection agencies.
6. Transfer of Personal Data
- Your personal data may be transferred, rented, or exchanged with third parties. If you wish, you can check a box indicating your consent to this when your data is collected.
- 7. Retention Period for Personal Data
Regarding data relating to customer and prospect management:
Your personal data will not be kept longer than strictly necessary for managing our business relationship with you. However, data used to establish proof of a right or contract, which must be retained to comply with a legal obligation, will be kept for the period stipulated by applicable law.
Regarding any potential marketing activities targeting customers, their data may be kept for three years from the end of the business relationship.
Personal data relating to a prospect who is not yet a customer may be kept for three years from the date of collection or the last contact initiated by the prospect.
At the end of this three-year period, we may contact you again to ask if you wish to continue receiving marketing communications.
Regarding identity documents:
In the event of exercising your right of access or rectification, data relating to identity documents may be kept for the period stipulated in Article 9 of the French Code of Criminal Procedure, i.e., one year. If you exercise your right to object, this data may be archived for the limitation period stipulated in Article 8 of the French Code of Criminal Procedure, i.e., three years.
- Regarding bank card data:
Financial transactions related to the payment of purchases and fees via the website are handled by a payment service provider who ensures their proper execution and security.
- For the purposes of providing these services, this payment service provider may receive your personal data relating to your bank card numbers, which it collects and stores on our behalf.
We do not have access to this data.
To allow you to make regular purchases or pay related fees on the site, your bank card details are stored for the duration of your registration on the site and, at the very least, until your last transaction.
By checking the box specifically provided for this purpose on the site, you give us your explicit consent for this storage.
The data relating to the visual cryptogram or CVV2, printed on your bank card, is not stored.
If you do not want your personal data relating to your bank card numbers to be stored under the conditions specified above, we will not retain this data beyond the time necessary to complete the transaction.
In any event, the data relating to these cards may be kept, for evidentiary purposes in the event of a dispute concerning the transaction, in intermediate archives, for the period stipulated by Article L 133-24 of the French Monetary and Financial Code, namely 13 months following the debit date. This period may be extended to 15 months to account for the possibility of using deferred debit payment cards.
- Regarding the management of opt-out lists for marketing communications:
Information enabling us to process your opt-out request is kept for a minimum of three years from the date you exercised that right.
Regarding audience measurement statistics:
Information stored on users’ devices or any other element used to identify users and track their activity or visits will not be kept for more than 6 months.
8. Security
We inform you that we take all necessary precautions and appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data, and in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We also use, or may use, secure payment systems that comply with current best practices and applicable regulations.
- 9. Cookies
- Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the website sends information to the browser, which then creates a text file. Each time the user returns to the same website, the browser retrieves this file and sends it to the website’s server. There are two types of cookies, which serve different purposes: technical cookies and advertising cookies.
- Technical cookies are used throughout your browsing session to facilitate navigation and perform certain functions. A technical cookie can, for example, be used to remember answers entered in a form or the user’s preferences regarding the language or layout of a website, when such options are available.
- Advertising cookies can be created not only by the website the user is browsing, but also by other websites that display advertisements, widgets, or other elements on the page. These cookies can be used, in particular, for targeted advertising, that is, advertising tailored to the user’s browsing history.
- We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, should we use them in the future, we will inform you beforehand, and you will have the option to disable them.
Third-party services used on this site Google Analytics
Google AdSense YouTube.com Dailymotion.com Twitter.com Instagram.com
Facebook.com Other Cookie Information
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE OUR PARTNERS’ SITES OR APPLICATIONS
EU USER CONSENT RULES GOOGLE ANALYTICS ADVERTISING FEATURES RULES
European Cookie Laws IAB Europe Guidance:
FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE Belgium: Privacy Protection Commission (
FRENCH | DUTCH
ÚŘAD PRO OCHRANU OSOBNÍCH ÚDAJŮ Denmark:
GUIDELINES ON EXECUTIVE ORDER ON INFORMATION AND CONSENT REQUIRED IN CASE OF STORING AND ACCESSING INFORMATION IN END-USER TERMINAL EQUIPMENT France:
National Commission for Information Technology and Freedoms (CNIL) Germany:
EC Communications Committee Working Document on Implementation Greece:
Cookies and Data Protection
Ireland: Guidance Note on Data Protection in the Electronic Communications Sector
Italy: Guarantee per la protezione dei dati personalali (Guarantee for the Protection of Personal Data)
Luxembourg: National Commission for Data Protection (CNPD) Netherlands: Authority for Consumer Protection and Marketing (AUTORITEIT CONSUMENT EN MARKT)
Spain: Agency for the Protection of DATA
United Kingdom:
COMMISSIONER’S OFFICE INFORMATION
Article 29
- GUIDELINES ON OBTAINING CONSENT FOR THE PLACEMENT OF COOKIES (PDF)
EXEMPTION FROM THE REQUIREMENT TO REQUIRE CONSENT FOR CERTAIN COOKIES
(PDF)
ONLINE BEHAVIORAL ADVERTISING
(PDF)
10. Consent When you choose to provide your personal data, you expressly consent to its collection and use in accordance with this policy and applicable law.